In this day and age, competing against wireless phones as a corded model can be tough. So what does the Gigaset DX800A offer to push aside its cordless cousins? Well, it’s about as feature-packed as phones get: support for both landline and IP calls, the option to connect multiple handsets, three answering machines and so on. Then there’s the large TFT display, the sleek design and the crystal-clear sound. Just so it doesn’t sound like we’re working for Gigaset, the DX800A does have its problems. If you hoped the cord will save you from the standard troubles of wireless phones, you’ll be disappointed to find out that there’s always a trade-off when cramming the phone with options. Here are the three issues you’ll encounter most often when using the DX800A.
Troubleshooting the Gigaset DX800A’s top three issues without a PDF manual
Cables not fitting the sockets: Before buying any Gigaset phone, it pays to know that they manufacture their models based on specific regions. If you somehow wound up with a DX800A that falls outside of your region, there are good chances you won’t be able to use some of the phone’s features. The difference in cables will most often be the problem, and your options here are limited – you can either return the phone to the store and ask for a refund, or check with Gigaset to see if they can replace your phone or send you a different cable free of charge.
Can’t make or receive calls: Issues in this category vary: some users report only being able to receive calls, others report no calls coming in, while some suffer from both. Whichever the case, the solution almost certainly has to do with the phone’s settings, most likely the web interface. Being fairly complex for a phone, the DX800A features a range of parameters in its web interface that need to be fine-tuned to get the most out of the phone or, in some cases, merely use it. Before anything else, try disabling the proxy within the interface, or set both the proxy server port and registration sever port to default.
No audio with VoIP call: As with the previous issue, callers being unable to hear the other probably has to do with the DX800A’s software, more specifically the firmware. Like most VoIP models, the DX800A relies heavily on its firmware, meaning that an update to the latest version could be an easy fix for this issue. Line still not good enough? Let’s go and check the Gigaset DX800A PDF manual
Download the Gigaset DX800A PDF manual
As we said, this phone is a complicated piece of machinery, and setting it up without a user manual is best left to those who like to live dangerously. Download the Gigaset DX800A PDF manual here: http://gse.gigaset.com/fileadmin/legacy-assets/A31008-N3100-S301-2-5619_en_RU.pdf