The Neopost IS200 series of franking machines was and still is one of the game changers within the Post Office™ industry. Not only are small offices finally able to have a one stop solution for mailing and shipping their products, they can finally improve their cost control and create a productive environment for their co-workers. Although the devices are built for simplicity, hassle free usage and easy management, they are not flawless, and we saw several of our users stumbling upon issues which can be solved easily with a few basic troubleshooting steps, or just going through the Neopost IS 200 series PDF manual and checking for the most common issues.

PDF User Manual for the Neopost IS-200, IS-240, IS-280, IS-280C and IS-290i

Download the Neopost IS200 series PDF manualAs of now, the Neopost IS200 series is covering five different models, the IS-200, IS-240, IS-280, IS-280C and the IS-290i, in case you’re having trouble with either of them, you can fix it with one universal Neopost IS200 series PDF manual, since they have almost similar troubleshooting steps. But before you start your internet hunt for the best solution on how to solve your franking machine problem, be sure to first re-start your device manually, if it didn’t help then try to plug it in to a different power outlet to see if there are any power plug problems, if that also didn’t help, then do a check up on the phone/internet line which is plugged in to the device.

Sometimes the router can play crazy on them, and a solution is just a plug and unplug away.  Once you cleared that step and are sure that the problem is within something else, then feel free to consult the manual. As already mentioned, this user manual will cover all five devices, so you don’t have to download a Neopost IS-200 PDF manual, Neopost IS-240 PDF manual, Neopost IS-280 PDF manual, Neopost IS-280C PDF manual or the Neopost IS-290i PDF manual separately, they share almost all of the problems and solutions. The Neopost IS 200 user guide can be downloaded here: